Services
Security services across London
Retail, static, property, building and event security, plus CCTV, alarm response and keyholding. Every service starts with a free site survey.
Retail security and loss prevention
Most retail loss is small, steady and spread across the trading year. A visible, professional officer at the door and on the shop floor stops much of it before it starts. When an incident does happen, our officers stay calm, record it properly and support your team.
Your store serves the public, so the customers you want to welcome and the people you need to deter come through the same door. Good retail security balances the two. Officers stay visible and approachable, and they act promptly when a situation calls for it.
Explore Retail SecurityWhat you receive
- SIA-licensed retail officers, uniformed or plain-clothes
- A written challenge, search and refusal policy agreed with you
- Incident and recovery logs on an agreed schedule
- CCTV evidence preserved around incidents
- Support for your staff in dealing with anti-social behaviour
- A named contact and written escalation order
Static security and manned guarding
Static security places a dedicated officer at a fixed post to control access and protect your premises. Each officer is chosen for your site, briefed in writing and supervised, and reports reach you on a schedule that suits you.
An officer is only as effective as their knowledge of the site. They need to know which doors are locked by seven, who may enter after hours, how the alarm panel works and who to call first. With that knowledge, they act with confidence when something happens.
Explore Static SecurityWhat you receive
- A written site brief specific to your premises
- SIA-licensed officers, with licence details available on request
- An agreed patrol and lock-up schedule
- Shift and incident reports on a schedule that suits you
- A named point of contact and a written escalation order
- Agreed cover arrangements for holidays and short-notice absence
Property, construction and vacant site security
Construction sites, storage yards and empty buildings attract theft for predictable reasons. High-value plant can be driven away, copper and cable can be sold for scrap, and sites often stand empty for long periods. Property security controls what leaves your site as carefully as who arrives.
Site theft is often pictured as a night-time break-in over a fence. In practice, much of it happens during working hours. Plant, tools, cable and materials leave through the gate in a vehicle nobody stopped, because on a busy site an unchecked van looks like every other van.
Explore Property SecurityWhat you receive
- Vehicle and personnel movement records
- Recorded plant, tool and materials checks
- An irregular out-of-hours patrol schedule
- Perimeter, gate and lighting inspection logs
- Incident reports suitable for insurers and the police
- A named contact and written escalation order
Building, office and corporate security
In an occupied building, the security officer is often the first person a client, candidate or resident meets. The role calls for an officer who keeps the building secure and makes each visitor feel welcome. We select and brief our officers for both parts of the job.
Occupied buildings have a constant, legitimate flow of staff, visitors, contractors and couriers through one entrance. That flow makes tailgating easy and lets an unfamiliar face go unnoticed. Good building security keeps access controlled while the building stays a pleasant place to work.
Explore Building SecurityWhat you receive
- Reception-capable, SIA-licensed officers
- Written access, escorting and refusal procedures
- Visitor and contractor access records
- Incident and near-miss reporting on an agreed schedule
- Integration with your fire and evacuation procedures
- A named contact and written escalation order
Event and venue security
A safe event is decided at the planning stage. Entry lanes, bag checks, queue routes and exits are settled in advance. On the day, every member of the team works to that plan from a full briefing.
Most event issues come from pinch points. A queue folds back on itself, one entry lane does the work of three, or a bar empties into a corridor. An exit may be locked because nobody was given the key. Each of these can be identified and resolved at the planning stage.
Explore Event SecurityWhat you receive
- A written deployment plan issued before the event
- SIA-licensed door supervisors where the role is licensable
- An agreed and communicated search and refusal policy
- Radio control with a named event controller
- Incident, refusal and ejection logs
- A written post-event debrief
CCTV, alarm response and keyholding
When your alarm activates in the middle of the night, someone has to attend. With our keyholding and alarm response service, that person is a trained officer. They hold your keys, check the premises to an agreed procedure and send you a written report, so your staff can stay safely at home.
Keyholding is first a matter of duty of care. Attending an activation can mean arriving at premises where an intruder may still be present, at night and often alone. Passing that task to a trained responder protects your staff from one of the riskiest jobs they could be asked to do.
Explore CCTV, Alarm Response & KeyholdingWhat you receive
- Keys held under a controlled, auditable system
- A written response and escalation procedure
- Attendance at activations, so your staff do not have to
- A written report for every callout
- False-activation tracking and review
- Make-safe standby where premises cannot be secured
How it works
From first call to first shift
Every service follows the same four steps, and nothing starts until you have approved the plan in writing.
Tell us what you need
Tell us about your site, the hours you need covered and your main concerns. We will confirm early on whether we can provide the cover.
We survey your site
We walk the site with you, free of charge, to assess entrances, blind spots, the hours that matter most and any local risks. This is what makes an accurate quote possible.
You approve the plan in writing
You receive a written quote and a site brief setting out post duties, patrol timings and who to call. Cover starts once you have approved both.
Your officers start
Officers are matched to your site, checked for the correct licence and briefed on site before their first shift. Reports then follow on the schedule you choose.
Also available
Specialist services on request
Some sites call for specialist skills. These services are provided only by officers who hold the licence and checks the role requires.
Close protection
Discreet personal protection, planned around your schedule and routes, and provided only by officers who hold the close protection SIA licence.
Education security
Officers for schools and colleges who work to the site's safeguarding policy and hold the enhanced disclosure the setting requires.
Canine security
Licensed handler-and-dog teams for large or higher-risk sites, deployed in line with the legal duties that apply to guard dogs.
Optional on any service
Uniforms to your specification
Officers in uniform specified by you, with your branding, your colours or the style of dress your site requires. Optional and quoted separately.
- Standard guarding uniform
- Corporate front-of-house dress
- Your branding applied
- High-visibility and outdoor kit
Not sure which service you need?
Tell us about your site and the hours you need covered. We will recommend the right level of cover and send you a written quote.